Real Estate Exam by State

National portion · agency

Agency on the real estate exam, who you work for

Agency questions test whom the licensee represents and what each party is owed: a client gets fiduciary duties, a customer gets honesty and disclosure of known material facts. Pearson VUE gives agency 10 of its 80 scored national questions, counting listing and buyer agreements here; PSI weights it at 13% of its national portion.

Updated Oct 24, 2026 · Not affiliated with any state commission or test provider.

  • 10of 80 scored, Pearson VUE
  • 13%of the PSI national portion
  • 16questions on this page

Fiduciary duties: what a client is owed

The six duties, memorized as OLDCAR:

  • Obedience: follow the client’s lawful instructions. An unlawful one, such as hiding a defect or refusing to show to a protected class, is refused, and the agent may withdraw.
  • Loyalty: put the client’s interests first, including above the agent’s own. Buying the listing through a relative or a company without telling the seller is undisclosed self-dealing.
  • Disclosure: tell the client every material fact, and present every offer promptly, whatever the agent thinks of it.
  • Confidentiality: keep the client’s bargaining position private, such as the lowest acceptable price or a reason to sell fast, and keep it after the agency ends.
  • Accounting: report on and safeguard the client’s money and documents.
  • Reasonable care and diligence: competence, including checking facts before publishing them.

A customer (the other party, unrepresented) is owed honesty, fair dealing and disclosure of known material defects, but not loyalty or advice.

What the area covers

Pearson VUE files it under IV.E–G plus the brokerage agreements of V.B, PSI under area VI:

  • Types of agency: universal, general and special agents; seller, buyer and dual agency; designated agents, transaction brokers and facilitators where state law allows them.
  • Creating agency: express (written or oral) agreements, implied agency by conduct, ratification and estoppel.
  • Ending agency: by the parties or by operation of law.
  • Duties: fiduciary duties to clients, duties to customers, agency disclosure, conflicts of interest.
  • Agreements: listing types, the MLS, buyer and tenant representation, property management agreements.

16 agency questions

0 of 16 answered · 0 correct
Question 1 of 16 · Agency · 10 items

A listing agent receives a low-ball offer on their client's property from a limited liability company (LLC). The agent is a partial owner of the LLC but does not disclose this fact to the seller, who accepts the offer. Which fiduciary duty has the agent primarily violated?

Answer and explanations

Incorrect: No seller instruction about evaluating offers was disobeyed; the problem is the hidden interest.

Correct: Buying a client's listing through a company the agent partly owns, without telling the seller, is undisclosed self-dealing that breaks loyalty.

Incorrect: Skipping a market analysis is not the main wrong; hiding the agent's stake in the buyer is.

Incorrect: Nothing says the agent shared the seller's minimum price with the buyer.

Incorrect: Nothing in the facts involves mishandling the deposit.

Question 2 of 16 · Agency · 10 items

A seller signs an exclusive agency listing agreement with a broker. Two weeks later, the seller's coworker sees the broker's yard sign and approaches the seller directly. The seller and coworker successfully negotiate a purchase agreement without the broker's involvement. Which statement is TRUE regarding the broker's commission?

Answer and explanations

Correct: An exclusive agency listing lets the owner sell without owing a commission when the owner finds the buyer, as here.

Incorrect: Owner self-sale is allowed under exclusive agency; only an exclusive right-to-sell listing pays on any sale.

Incorrect: Commission does not depend on proving which ad the coworker saw; the seller found and dealt with the buyer.

Incorrect: Commission is not owed on a partial basis for marketing costs under an exclusive agency listing.

Incorrect: Seeing a yard sign does not make the broker the procuring cause when the seller negotiated the sale directly.

Question 3 of 16 · Agency · 10 items

A listing agent receives a written offer that is 50% below the asking price. Knowing the seller will be insulted, the agent decides not to present the offer, documenting it as frivolous. Which duty has the agent violated?

Answer and explanations

Correct: A listing agent must present every written offer to the seller promptly; deciding for the seller that it is frivolous breaks that duty.

Incorrect: No deposit was mishandled, so accounting is not involved.

Incorrect: Qualifying buyers is part of reasonable care, but the breach here is withholding the offer.

Incorrect: The seller gave no instruction to screen offers; the agent acted alone.

Incorrect: Presenting an offer to one's own client does not affect confidentiality.

Question 4 of 16 · Agency · 10 items

A seller tells their listing agent that the property is zoned for commercial use, and the agent includes this in the listing without checking municipal zoning records. A buyer later discovers the zoning is residential. Which duty has the listing agent breached?

Answer and explanations

Incorrect: Zoning is a public fact, not a confidential one.

Incorrect: Accounting covers funds and documents, not the accuracy of listing data.

Incorrect: Following a seller's instruction to publish false information is not protected obedience.

Incorrect: Repeating the seller's claim was not disloyal to the seller; the failure was not checking it.

Correct: Advertising a material fact such as zoning without checking readily available records falls short of reasonable care and diligence.

Question 5 of 16 · Agency · 10 items

A seller's agent learned the seller's minimum acceptable price. After closing, the agent represented a buyer against the same seller and used that information to negotiate a lower price. Which duty was breached?

Answer and explanations

Correct: Confidential information such as a former client's bottom line must stay confidential even after the agency ends.

Incorrect: No instruction was disobeyed; the issue is misuse of confidential information.

Incorrect: This is not a skill or care failure; it is the use of protected information.

Incorrect: Loyalty ends with the agency, but confidentiality continues, so the breach is of confidentiality.

Incorrect: The agent did not fail to disclose anything; the agent revealed what should have stayed confidential.

Question 6 of 16 · Agency · 10 items

A listing broker presents a full-price, contingency-free offer that perfectly matches the seller's exclusive right-to-sell listing terms. The seller simply changes their mind and refuses to sign the offer. What is the broker's legal position?

Answer and explanations

Incorrect: The broker earned the fee by meeting the listing terms; the seller's signature is not the trigger.

Correct: Producing a ready, willing and able buyer on the exact listing terms earns the commission, even if the seller refuses to sign.

Incorrect: Nothing splits the commission in half when the seller simply changes their mind.

Incorrect: The commission is earned when the conforming offer is produced, not when the listing expires.

Incorrect: Earnest money belongs to the buyer and is not the broker's remedy.

Question 7 of 16 · Agency · 10 items

To encourage a buyer to increase their offer, a listing agent falsely tells the buyer's agent that there are currently multiple competing offers on the property. Which statement best describes the listing agent's action?

Answer and explanations

Correct: Inventing competing offers is a false statement of fact to the buyer, which is misrepresentation under license law.

Incorrect: Caveat emptor does not protect an agent who makes false statements.

Incorrect: Advocacy for the client never permits lying to the other side.

Incorrect: Market conditions never make a false statement lawful.

Incorrect: A seller's instruction cannot authorize the agent to misrepresent facts.

Question 8 of 16 · Agency · 10 items

A seller signs an exclusive right-to-sell listing agreement but unexpectedly dies before any offers are received. The next day, the broker brings a full-price offer to the seller's heirs. Which statement is MOST accurate regarding this situation?

Answer and explanations

Incorrect: A personal agency agreement does not pass to the heirs.

Correct: An agency ends by operation of law when the principal dies, so the listing ended before the offer arrived.

Incorrect: With the listing ended, the broker has no claim to a commission on the later offer.

Incorrect: The heirs are not bound to accept any offer under the ended listing.

Incorrect: There is no commission to secure, so a lien has no basis.

Question 9 of 16 · Agency · 10 items

A listing agent repeatedly provides strategic advice to an unrepresented buyer on how to structure a counteroffer to ensure the seller accepts it. Neither party has signed a dual agency consent form. What is the MOST likely result of the agent's actions?

Answer and explanations

Correct: By coaching the unrepresented buyer on how to structure an offer, the listing agent acted as the buyer's agent too, creating an undisclosed dual agency.

Incorrect: Transaction brokerage requires a neutral role and the parties' agreement, not one-sided coaching.

Incorrect: Fair dealing with a customer means honesty, not strategic advice on negotiating against the agent's own client.

Incorrect: The Statute of Frauds deals with contracts for land, not with agency relationships.

Incorrect: Designated agency requires a broker to appoint separate agents with consent; no one did that.

Question 10 of 16 · Agency · 10 items

A broker's exclusive right-to-sell listing included a 60-day protection clause. During the listing, the broker gave the seller written notice of Buyer X, who made an offer that failed. The listing expired, and no new listing was signed. Within 60 days, the seller sold directly to Buyer X. What commission is the broker entitled to?

Answer and explanations

Correct: A protection clause pays the broker if the seller sells to a buyer the broker registered during the listing, within the protection period.

Incorrect: The clause does not require a new listing with the same broker.

Incorrect: The clause covers any purchase by the registered buyer, not only the original offer.

Incorrect: The protection clause exists to cover sales after the listing ends.

Incorrect: The earlier offer's failure does not reduce the commission once the protected buyer purchases.

Question 11 of 16 · Agency · 10 items

A broker represents both the buyer and seller in a $10M commercial strip mall transaction. Assuming the corporate investors are highly sophisticated, the broker proceeds without obtaining written dual agency consent. Which statement is correct?

Answer and explanations

Incorrect: Having lawyers does not waive the broker's duty to get written consent.

Correct: Where dual agency is allowed, a broker needs informed written consent from both parties before acting for both; sophistication does not waive it.

Incorrect: There is no federal dollar threshold exempting commercial deals from agency disclosure rules.

Incorrect: Verbal consent does not satisfy a written consent requirement.

Incorrect: Sophisticated clients still receive the required agency disclosures.

Question 12 of 16 · Agency · 10 items

An agent procures a ready, willing, and able buyer who signs a purchase contract. The seller revokes the agency before closing and later sells directly to the same buyer at a lower price. Is the agent owed a commission?

Answer and explanations

Incorrect: A lower price changes the commission base, not the broker's right to the agreed rate on it.

Incorrect: A seller cannot revoke the agency to cut out the broker and then sell to the buyer the broker produced.

Incorrect: The buyer completed a purchase, just directly with the seller.

Correct: The agent found the buyer who signed a contract; the seller's later revocation and direct sale to that buyer do not erase the agent's role as procuring cause.

Question 13 of 16 · Agency · 10 items

A broker proposes a net listing in a state where net listings are unlawful. The seller would receive $250,000 net; excess is broker's commission. The most significant problem is:

Answer and explanations

Incorrect: A net listing pays the commission from the sale proceeds at closing, not in advance.

Incorrect: The seller sets the net figure; guaranteeing it is not the legal problem.

Correct: Under a net listing the broker keeps everything above the seller's net, so the broker gains by keeping the seller's number low, a built-in conflict of interest.

Incorrect: Overpricing is not inherent in a net listing; the incentive runs toward a low net to the seller.

Incorrect: Comparing to other sales is not the core problem; the arrangement itself conflicts with the broker's duty.

Question 14 of 16 · Agency · 10 items

A listing agent learns from the seller that a job transfer creates an urgent need to sell within 30 days. The escrow officer handling the transaction requests that the agent provide all material facts affecting the sale. The seller has not authorized release of this information. Which action should the listing agent take?

Answer and explanations

Incorrect: Revealing the seller's urgency can weaken the seller's negotiating position.

Incorrect: Routing confidential information through another agent is still a breach.

Incorrect: Confidentiality never overrides a legal disclosure requirement.

Correct: The seller's reason for selling is confidential, so the agent shares only what the seller authorizes or the law requires.

Incorrect: The escrow officer's neutrality does not cancel the duty of confidentiality to the seller.

Question 15 of 16 · Agency · 10 items

A seller's listing with Broker A expires. Broker A's listing had a 90-day protection clause that does not apply if the seller signs a new exclusive listing with another broker. The seller immediately relists with Broker B, and Broker A's previous prospect buys the property during the 90 days. Which statement about Broker A's commission is correct?

Answer and explanations

Incorrect: Registering the prospect is not enough when the clause's own exception applies.

Incorrect: There is no default finder's fee; Broker A's right came only from the clause.

Incorrect: MLS rules do not force a split between a former and a current listing broker.

Correct: The clause itself drops protection once the seller relists with another broker, so Broker A has no claim.

Incorrect: A mechanic's lien is for work on the property, not for a broker's fee.

Question 16 of 16 · Agency · 10 items

A broker lends a seller $50,000 and, as security, receives a written power to sell the seller's property and repay the loan from the proceeds. Before the loan is repaid, the seller tries to revoke the broker's authority. What is the result?

Answer and explanations

Correct: An agency coupled with an interest, where the agent holds a stake such as security for a loan, cannot be revoked by the principal until that interest is satisfied.

Incorrect: The authority is limited to selling this property to repay the loan, not control of everything the seller owns.

Incorrect: Ordinary agencies can be revoked at will, but this one secures the broker's own loan.

Incorrect: An agency coupled with an interest is not ended by the principal's death the way an ordinary agency is.

Answer every question to see your score

Listing agreement types and the commission

  • Exclusive right to sell: one broker, paid if the property sells during the term, no matter who finds the buyer, the seller included.
  • Exclusive agency: one broker, but the seller who finds a buyer alone owes no commission.
  • Open (non-exclusive) listing: several brokers; only the one who is the procuring cause is paid, and a sale by the seller ends them all.
  • Net listing: the broker keeps everything above the seller’s net figure. Pearson VUE’s outline labels it a conflict of interest, and state law decides whether it is allowed at all.

A protection (carryover) clause keeps the broker’s claim for a set period after expiration for buyers the broker introduced and named to the seller in writing. Buyer representation agreements work the same way from the other side. Recent litigation. Pearson VUE: exam content “reflects the real estate industry as a whole and may not reflect any ongoing litigation or settlements”. Answer compensation items from the agreement described in the question.

Agency can start without a signature

Implied agency arises from conduct: a listing agent who coaches an unrepresented buyer on what to offer may have created an agency with the buyer, and with it an undisclosed dual agency. The answer is the conduct, not the paperwork.

How an agency ends

By the parties: the purpose is achieved (closing), the term expires, both agree to cancel, the principal revokes (and may owe damages or a commission) or the agent renounces. By operation of law: the death or incapacity of either party, the bankruptcy of either party, destruction or condemnation of the property, or the loss of the broker’s license. A listing ends when the seller dies; the heirs sign a new one.

Whether a state allows dual agency, uses designated agents or makes the transaction broker the default is state law, covered on the state pages: Arizona agency and licensee duties, Tennessee agency and disclosure, Florida brokerage relationships and Georgia real estate practice.

Other national sections

Agency, quick answers

What does OLDCAR stand for?

Obedience, loyalty, disclosure, confidentiality, accounting and reasonable care: the fiduciary duties an agent owes a client.

What is the difference between exclusive agency and exclusive right to sell?

Under exclusive right to sell the broker is paid whoever finds the buyer. Under exclusive agency the seller owes nothing if the seller finds the buyer without the broker.

How many national questions are on agency?

Pearson VUE: 10 of 80 scored questions, listing and buyer agreements included. PSI: 13% of the national portion.